A data-driven process recommender framework

Sen Yang, Xin Dong, Leilei Sun, Yichen Zhou, Richard A. Farneth, Hui Xiong, Randall S. Burd, Ivan Marsic

Research output: Chapter in Book/Report/Conference proceedingConference contribution

16 Scopus citations

Abstract

We present an approach for improving the performance of complex knowledge-based processes by providing data-driven step-by-step recommendations. Our framework uses the associations between similar historic process performances and contextual information to determine the prototypical way of enacting the process. We introduce a novel similarity metric for grouping traces into clusters that incorporates temporal information about activity performance and handles concurrent activities. Our data-driven recommender system selects the appropriate prototype performance of the process based on userprovided context attributes. Our approach for determining the prototypes discovers the commonly performed activities and their temporal relationships. We tested our system on data from three real-world medical processes and achieved recommendation accuracy up to an F1 score of 0.77 (compared to an F1 score of 0.37 using ZeroR) with 63.2% of recommended enactments being within the first five neighbors of the actual historic enactments in a set of 87 cases. Our framework works as an interactive visual analytic tool for process mining. This work shows the feasibility of data-driven decision support system for complex knowledge-based processes.

Original languageEnglish (US)
Title of host publicationKDD 2017 - Proceedings of the 23rd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining
PublisherAssociation for Computing Machinery
Pages2111-2120
Number of pages10
ISBN (Electronic)9781450348874
DOIs
StatePublished - Aug 13 2017
Event23rd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, KDD 2017 - Halifax, Canada
Duration: Aug 13 2017Aug 17 2017

Publication series

NameProceedings of the ACM SIGKDD International Conference on Knowledge Discovery and Data Mining
VolumePart F129685

Other

Other23rd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, KDD 2017
CountryCanada
CityHalifax
Period8/13/178/17/17

All Science Journal Classification (ASJC) codes

  • Software
  • Information Systems

Keywords

  • Emergency medical process analysis
  • Process prototype extraction
  • Process recommender system
  • Process trace clustering

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