A First Look at COVID-19 Messages on WhatsApp in Pakistan

R. Tallal Javed, Mirza Elaaf Shuja, Muhammad Usama, Junaid Qadir, Waleed Iqbal, Gareth Tyson, Ignacio Castro, Kiran Garimella

Research output: Chapter in Book/Report/Conference proceedingConference contribution

14 Scopus citations

Abstract

The worldwide spread of COVID-19 has prompted extensive online discussions, creating an 'infodemic' on social media platforms such as WhatsApp and Twitter. However, the information shared on these platforms is prone to be unreliable and/or misleading. In this paper, we present the first analysis of COVID-19 discourse on public WhatsApp groups from Pakistan. Building on a large scale annotation of thousands of messages containing text and images, we identify the main categories of discussion. We focus on COVID-19 messages and understand the different types of images/text messages being propagated. By exploring user behavior related to COVID messages, we inspect how misinformation is spread. Finally, by quantifying the flow of information across WhatsApp and Twitter, we show how information spreads across platforms and how WhatsApp acts as a source for much of the information shared on Twitter.

Original languageEnglish (US)
Title of host publicationProceedings of the 2020 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining, ASONAM 2020
EditorsMartin Atzmuller, Michele Coscia, Rokia Missaoui
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages118-125
Number of pages8
ISBN (Electronic)9781728110561
DOIs
StatePublished - Dec 7 2020
Externally publishedYes
Event12th IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining, ASONAM 2020 - Virtual, Online, Netherlands
Duration: Dec 7 2020Dec 10 2020

Publication series

NameProceedings of the 2020 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining, ASONAM 2020

Conference

Conference12th IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining, ASONAM 2020
Country/TerritoryNetherlands
CityVirtual, Online
Period12/7/2012/10/20

All Science Journal Classification (ASJC) codes

  • Artificial Intelligence
  • Computer Networks and Communications
  • Information Systems and Management
  • Social Psychology
  • Communication

Keywords

  • COVID-19
  • Misinformation
  • Twitter
  • WhatsApp

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