This paper presents a general solution of multichannel ordered entry queueing systems with heterogeneous servers and storage. It is assumed that the arrivals follow a Poisson distribution and the service times are exponentially distributed (M/M/n queueing system). A computer program was developed to solve this queueing system numerically. Measures of the system's performance as well as the steady-state probabilities are evaluated.
All Science Journal Classification (ASJC) codes
- Computer Science(all)
- Modeling and Simulation
- Management Science and Operations Research