Advice on communicating during organizational change: The content of popular press books

Laurie K. Lewis, Amy M. Schmisseur, Keri K. Stephens, Kathleen E. Weir

Research output: Contribution to journalArticlepeer-review

72 Scopus citations

Abstract

This study offers a thematic analysis of the advice from a sample of bestselling popular press books on the subject of communication during implementation of organizational change. This analysis uncovered themes concerning the communicative role of change agents, general strategies for communicating and introducing change, and tactics for communicating during implementation of change. Themes within each of these general categories are presented and discussed in terms of their prevalence and general character. Implications for how practitioners can make the best use of this advice and how it compares to empirical findings in the scholarly literature are then discussed. Further directions for organizational communication scholarship are suggested.

Original languageEnglish (US)
Pages (from-to)113-137
Number of pages25
JournalJournal of Business Communication
Volume43
Issue number2
DOIs
StatePublished - Apr 2006
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Business, Management and Accounting (miscellaneous)
  • Economics, Econometrics and Finance (miscellaneous)

Keywords

  • Implementation communication
  • Managerial advice
  • Planned change
  • Popular press books

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