Assessing program impact with the critical incident technique

Research output: Contribution to journalArticle

3 Scopus citations

Abstract

The critical incident technique (CIT) is a qualitative research method where subjects are encouraged to tell personal stories that provide descriptive data. Researchers who use the CIT employ a structured methodology to encourage respondents to share their experiences regarding a particular topic. Incidents are considered effective/successful when something positive occurs and ineffective/unsuccessful when there are negative results. This article reviews characteristics of the CIT and describes its use to collect data about how library professionals made use of information provided during a series of Extension-led financial education classes.

Original languageEnglish (US)
Article number3TOT2
JournalJournal of Extension
Volume51
Issue number3
StatePublished - Sep 25 2013

All Science Journal Classification (ASJC) codes

  • Education

Fingerprint Dive into the research topics of 'Assessing program impact with the critical incident technique'. Together they form a unique fingerprint.

Cite this