Awareness, Understanding, and Action: A Conceptual Framework of User Experiences and Expectations about Indoor Air Quality Visualizations

Sunyoung Kim, Muyang Li

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

With the advent of new sensors and technologies, smart devices that monitor the level of indoor air quality (IAQ) are increasingly available to create a healthy home environment. However, little has been studied regarding design principles for effective IAQ visualizations to help better understand and improve IAQ. We analyzed Amazon reviews of IAQ monitors and their design components for IAQ visualizations. Based on our findings, we created a conceptual framework to explain the process of facilitating an effective IAQ visualization with a proposed set of design considerations in each stage. The process includes helping users easily understand what is happing to IAQ (awareness), what it means to them (understanding), and what to do with the information (action), which results in two outcomes, knowledge gain and emotional relief. We hope our framework can help practitioners and researchers in designing eco-feedback system and beyond to advance both research and practice.

Original languageEnglish (US)
Title of host publicationCHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450367080
DOIs
StatePublished - Apr 21 2020
Externally publishedYes
Event2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020 - Honolulu, United States
Duration: Apr 25 2020Apr 30 2020

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020
Country/TerritoryUnited States
CityHonolulu
Period4/25/204/30/20

All Science Journal Classification (ASJC) codes

  • Computer Graphics and Computer-Aided Design
  • Human-Computer Interaction
  • Software

Keywords

  • design principles
  • indoor air quality
  • peripheral display

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