TY - GEN
T1 - Balancing design tensions
T2 - 32nd Annual ACM Conference on Human Factors in Computing Systems, CHI 2014
AU - Kusunoki, Diana S.
AU - Sarcevic, Aleksandra
AU - Weibel, Nadir
AU - Marsic, Ivan
AU - Zhang, Zhan
AU - Tuveson, Genevieve
AU - Burd, Randall S.
PY - 2014
Y1 - 2014
N2 - In this paper, we describe how we developed an information display prototype for trauma resuscitation teams based on design ideas and feedback from clinicians. Our approach is grounded in participatory design, emphasizing the importance of gaining long-term commitment from clinicians in system development. Through a series of participatory design workshops, heuristic evaluation, and simulated resuscitation sessions, we identified the main information features to include on our display. Our results focus on how we balanced the design tensions that emerged when addressing the ad hoc, hierarchical, and multidisciplinary nature of trauma teamwork. We discuss the implications of balancing rolebased differences for each information feature, as well as two major design tensions: Process-based vs. state-based designs and role-based vs. team-based displays.
AB - In this paper, we describe how we developed an information display prototype for trauma resuscitation teams based on design ideas and feedback from clinicians. Our approach is grounded in participatory design, emphasizing the importance of gaining long-term commitment from clinicians in system development. Through a series of participatory design workshops, heuristic evaluation, and simulated resuscitation sessions, we identified the main information features to include on our display. Our results focus on how we balanced the design tensions that emerged when addressing the ad hoc, hierarchical, and multidisciplinary nature of trauma teamwork. We discuss the implications of balancing rolebased differences for each information feature, as well as two major design tensions: Process-based vs. state-based designs and role-based vs. team-based displays.
KW - Design tensions
KW - Healthcare
KW - Information displays
KW - Participatory design
KW - Teamwork
KW - Trauma resuscitation
UR - http://www.scopus.com/inward/record.url?scp=84900449671&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84900449671&partnerID=8YFLogxK
U2 - 10.1145/2556288.2557301
DO - 10.1145/2556288.2557301
M3 - Conference contribution
AN - SCOPUS:84900449671
SN - 9781450324731
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 3777
EP - 3786
BT - CHI 2014
PB - Association for Computing Machinery
Y2 - 26 April 2014 through 1 May 2014
ER -