Business (Teaching) As Usual Amid The Covid-19 Pandemic: A Case Study Of Online Teaching Practice In Hong Kong

Davy Tsz Kit Ng, Rebecca Reynolds, Helen Man Yi Chan, Xiu Han Li, Samuel Kai Wah Chu

Research output: Contribution to journalArticlepeer-review

3 Scopus citations


Aim/Purpose This article aims at the critical present: to serve a constructive purpose in the current COVID-19 crisis by presenting practice driven pedagogical strategies for online learning and teaching. It acknowledges the multitude of challenges faced by educators through the delivery of online instructional strategies for schools. Background The development of information technology enables online learning and blended learning to be increasingly popular in extending students’ learning opportunities. Technology-enabled learning approaches make students’ learn-ing more flexible and personalized. In Hong Kong, one of the first few cities where the COVID-19 pandemic outbreak was first reported, school classes have been suspended since the end of Lunar New Year on February 3, 2020. Methodology This research used a qualitative method of multiple case analysis to explore how three educators from primary, secondary, and tertiary institutes em-ployed various strategies to offer learning and teaching as usual. Naturalistic inquiry was used to observe, describe, and interpret the “lived experiences” of the three educators and the perceptions of stakeholders. Contribution Since early February 2020, school classes have been suspended amid the COVID-19 pandemic in Hong Kong, one of the first cities where the coro-navirus outbreak was first reported. This timely article overviews effective practices with the use of online learning technologies to support academia from around the world to achieve teaching and learning in an online environ-ment. Findings Results indicate that meaningful cognitive activities rely on teachers’ leading role to build a blended approach that combines the advantages of asynchro-nous and synchronous methods in order to facilitate social interaction among students. Furthermore, our research has revealed that educators are likely to perceive three non-teaching challenges on a rapid blended transition of the learning – digital divide, data privacy, and professional leadership. Recommendations for Practitioners The COVID-19 pandemic has disrupted the learning of a generation of stu-dents and driven a sudden shift to online learning. Our case study recom-mends a blended model of asynchronous and synchronous learning as an ef-fective pedagogy that allows learners flexibility, autonomy, and opportunities for learners to socialize with each other, which can be applied at any educa-tion level. Impact on Society Technological advancements have made online classes possible, but how fea-sible is it to believe that a near overnight transition can lead to effective learn-ing and teaching? The current article strongly acknowledges the multitude of barriers that stand in the way of feasibility, capacity building. and delivery of inclusive online instruction for today’s school districts, administrators, curric-ulum and technology directors, teachers, parents, and students. Future Research In an effort to generate new knowledge within the challenges of the current pandemic, further studies are suggested to examine the longitudinal impact of these blended approaches, the digital divide, inclusive and accessible learning opportunities of vulnerable groups, and psycho-social support for students towards their academic and social development.

Original languageEnglish (US)
Pages (from-to)777-802
Number of pages26
JournalJournal of Information Technology Education:Research
StatePublished - 2019

All Science Journal Classification (ASJC) codes

  • Computer Science(all)
  • Education


  • COVID-19
  • blended
  • case study
  • coronavirus
  • homeschooling


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