Commentary on the essence of business marketing theory, research and tactics: Contributions by the Journal of Business-to-Business Marketing, by Lichtenthal, Mummalaneni, and Wilson: A paradigm shift and prospection through expanded roles of buyers and sellers

Naresh K. Malhotra, Can Uslay, Nelson Oly Ndubisi

Research output: Contribution to journalArticlepeer-review

18 Scopus citations

Abstract

The authors build upon the effort by Lichtenthal, Mummalaneni, and Wilson (2008) and others to applaud the B2B marketing progress to date and delineate the paradigm shift in marketing from goods to service-dominant logic, and from value creation to value cocreation. They argue that inquiry through the expanded roles of buyers-sellers will enable favorable innovation/customer/financial outcomes depending on the interaction(s) and metrics emphasized. They also provide the propositions that underline their logic.

Original languageEnglish (US)
Pages (from-to)204-217
Number of pages14
JournalJournal of Business-to-Business Marketing
Volume15
Issue number2
DOIs
StatePublished - May 23 2008
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Marketing

Keywords

  • Innovation
  • Return on marketing investment
  • Roles of buyers
  • Roles of sellers
  • Service-dominant logic
  • Value cocreation

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