Abstract
The authors build upon the effort by Lichtenthal, Mummalaneni, and Wilson (2008) and others to applaud the B2B marketing progress to date and delineate the paradigm shift in marketing from goods to service-dominant logic, and from value creation to value cocreation. They argue that inquiry through the expanded roles of buyers-sellers will enable favorable innovation/customer/financial outcomes depending on the interaction(s) and metrics emphasized. They also provide the propositions that underline their logic.
Original language | English (US) |
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Pages (from-to) | 204-217 |
Number of pages | 14 |
Journal | Journal of Business-to-Business Marketing |
Volume | 15 |
Issue number | 2 |
DOIs | |
State | Published - May 23 2008 |
Externally published | Yes |
All Science Journal Classification (ASJC) codes
- Management Information Systems
- Marketing
Keywords
- Innovation
- Return on marketing investment
- Roles of buyers
- Roles of sellers
- Service-dominant logic
- Value cocreation