Consequences of perceiving oneself as responsible for obtaining a discount: Evidence for smart-shopper feelings

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Abstract

The results of two studies, using different methods, converged to provide evidence for a noneconomic component to the affective consequences of a price promotion. Keeping constant the size of the discount, the consumer's perception of responsibility for obtaining a discount increased positive feelings. Perceived responsibility for a discount also increased the likelihood of behavioral consequences (repurchase and word-of-mouth communication about the product). These results are discussed in the context of better understanding the nature and implications of this noneconomic component of a price promotion's effects.

Original languageEnglish (US)
Pages (from-to)371-392
Number of pages22
JournalJournal of Consumer Psychology
Volume7
Issue number4
DOIs
StatePublished - 1998

All Science Journal Classification (ASJC) codes

  • Applied Psychology
  • Marketing

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