Cross-Sector Social Interactions and Systemic Change in Disaster Response: A Qualitative Study

Anne M. Quarshie, Rudolf Leuschner

Research output: Contribution to journalArticlepeer-review

8 Scopus citations


The United States National Preparedness System has evolved significantly in the recent past. These changes have affected the system structures and goals for disaster response. At the same time, actors such as private businesses have become increasingly involved in disaster efforts. In this paper, we begin to fill the gap in the cross-sector literature regarding interactions that have systemic impacts by investigating how the simultaneous processes of systemic change and intensifying cross-sector interaction worked and interacted in the context of the preparedness system. We examine these inter-linkages through a qualitative study in the setting of Hurricane Sandy. Drawing from systems theory, we develop a grounded model that provides an explanation for the system change and highlights how cross-sector interaction relates to the changes observed in the system.

Original languageEnglish (US)
Pages (from-to)357-384
Number of pages28
JournalJournal of Business Ethics
Issue number2
StatePublished - Jun 1 2018

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Business, Management and Accounting(all)
  • Arts and Humanities (miscellaneous)
  • Economics and Econometrics
  • Law


  • Cross-sector social interaction
  • Qualitative research
  • Systemic change


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