E-procurement in services: The lagging application of innovation

Arash Azadegan, Bryan Ashenbaum

Research output: Contribution to journalArticlepeer-review

16 Scopus citations

Abstract

E-procurement packages hold great potential to streamline processes and reduce purchasing costs. Interestingly, there appears to be a significant lag in the adoption of services e-procurement packages vis-á-vis goods e-procurement packages. A review of the extant literature on services e-procurement suggests the following four-category schema: (1) articles focusing on application service providers (2) articles focused on application users (3) articles focused on spend categories, and (4) valuation and viability studies. This schema is then used to frame a discussion of possible explanations for this observed lag in the adoption of an innovative and beneficial technology.

Original languageEnglish (US)
Pages (from-to)25-40
Number of pages16
JournalInternational Journal of Procurement Management
Volume2
Issue number1
DOIs
StatePublished - 2009
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • General Business, Management and Accounting

Keywords

  • E-procurement
  • Electronic procurement
  • Service innovation
  • Service procurement

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