EFFECTS OF TRAINING AND RATING SCALES ON RATING ERRORS

CHARLES H. FAY, GARY P. LATHAM

Research output: Contribution to journalArticlepeer-review

50 Scopus citations

Abstract

Ninety business students were randomly assigned to one of three conditions where they used behavioral observation scales (BOS), behavioral expectation scales (BES), or trait scales in observing people on videotape. Half the individuals received four hours of training to minimize rating errors. Rating errors were reduced significantly regardless of the rating scale that was used. However, behavioral criteria were more resistant to rating errors than trait scales. There was no significant difference between BOS and BES on this dimension. With regard to practicality, BOS were evaluated as significantly better than BES and trait scales. BES and trait scales did not differ significantly on this measure.

Original languageEnglish (US)
Pages (from-to)105-116
Number of pages12
JournalPersonnel Psychology
Volume35
Issue number1
DOIs
StatePublished - Mar 1982
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Applied Psychology
  • Organizational Behavior and Human Resource Management

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