Establishing and maintaining customer loyalty and employee identification in the new economy: A Communicative Response

Craig R. Scott

Research output: Contribution to journal › Article › peer-review

Original language	English (US)
Pages (from-to)	629-636
Number of pages	8
Journal	Management Communication Quarterly
Volume	14
Issue number	4
DOIs	https://doi.org/10.1177/0893318901144006
State	Published - May 2001
Externally published	Yes

All Science Journal Classification (ASJC) codes

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