Exploring controversy in Twitter

Kiran Garimella, Michael Mathioudakis, Gianmarco De Francisci Morales, Aristides Gionis

Research output: Chapter in Book/Report/Conference proceedingConference contribution

9 Scopus citations

Abstract

Among the topics discussed on social media, some spark more heated debate than others. For example, experience suggests that major political events, such as a vote for healthcare law in the US, would spark more debate between opposing sides than other events, such as a concert of a popular music band. Exploring the topics of discussion on Twitter and understanding which ones are controversial is extremely useful for a variety of purposes, such as for journalists to understand what issues divide the public, or for social scientists to understand how controversy is manifested in social interactions. The system we present processes the daily trending topics discussed on the platform, and assigns to each topic a controversy score, which is computed based on the interactions among Twitter users, and a visualization of these interactions, which provides an intuitive visual cue regarding the controversy of the topic. The system also allows users to explore the messages (tweets) associated with each topic, and sort and explore the topics by different criteria (e.g., by controversy score, time, or related keywords).

Original languageEnglish (US)
Title of host publicationProceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, CSCW 2016 Companion
PublisherAssociation for Computing Machinery
Pages33-36
Number of pages4
ISBN (Electronic)9781450339506
DOIs
StatePublished - Feb 27 2016
Externally publishedYes
Event19th ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2016 - San Francisco, United States
Duration: Feb 26 2016Mar 2 2016

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
Volume26-February-2016

Other

Other19th ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2016
Country/TerritoryUnited States
CitySan Francisco
Period2/26/163/2/16

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

Keywords

  • Controversy
  • Social media

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