TY - GEN
T1 - Exploring online and offline search behavior based on the varying task complexity
AU - Rath, Manasa
AU - Ghosh, Souvick
AU - Shah, Chirag
N1 - Funding Information:
The authors wish to thank Matthew Mitsui and SeoYoon Sung for their help with conducting the study described here. The research reported in this paper is supported by US Institute of Museum and Library Services (IMLS) grant LG-81-16-0025-16.
Publisher Copyright:
© 2018 Copyright held by the owner/author(s).
PY - 2018/2/1
Y1 - 2018/2/1
N2 - In an information seeking episode, users often look for sources in online and offline environments depending on the task at hand. However, at most times users consider factors such as ease, time taken to complete the task, and the number of sources to be consulted as the essential factors while fulfilling the information seeking task. In our study, we explore the role of different cost variables – ease, time taken to complete the task, and the number of sources consulted – as the factors to be explored based on different cognitive task complexity levels, from Bloom’s taxonomy, by conducting a user study. We study the different search behaviors shown by users in online and offline environments based on the different cognitive task complexity levels and the three cost variables. We observed intriguing results that show factors such as ease, time, and the number of sources play a role in source selection while completing the tasks. Our study is a novel proposition in that we explore research in the direction of source selection based on different cognitive task complexity levels. The findings will contribute to shaping how tasks should be designed to use sources in a helpful and convenient manner. Moreover, the results also advance our understanding of the role that different affordances play in online and offline search behavior.
AB - In an information seeking episode, users often look for sources in online and offline environments depending on the task at hand. However, at most times users consider factors such as ease, time taken to complete the task, and the number of sources to be consulted as the essential factors while fulfilling the information seeking task. In our study, we explore the role of different cost variables – ease, time taken to complete the task, and the number of sources consulted – as the factors to be explored based on different cognitive task complexity levels, from Bloom’s taxonomy, by conducting a user study. We study the different search behaviors shown by users in online and offline environments based on the different cognitive task complexity levels and the three cost variables. We observed intriguing results that show factors such as ease, time, and the number of sources play a role in source selection while completing the tasks. Our study is a novel proposition in that we explore research in the direction of source selection based on different cognitive task complexity levels. The findings will contribute to shaping how tasks should be designed to use sources in a helpful and convenient manner. Moreover, the results also advance our understanding of the role that different affordances play in online and offline search behavior.
KW - Information seeking
KW - Search behavior
KW - Sources
KW - Task complexity
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U2 - 10.1145/3176349.3176890
DO - 10.1145/3176349.3176890
M3 - Conference contribution
AN - SCOPUS:85052018972
T3 - CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval
SP - 285
EP - 288
BT - CHIIR 2018 - Proceedings of the 2018 Conference on Human Information Interaction and Retrieval
PB - Association for Computing Machinery, Inc
T2 - 3rd ACM SIGIR Conference on Human Information Interaction and Retrieval, CHIIR 2018
Y2 - 11 March 2018 through 15 March 2018
ER -