TY - JOUR
T1 - Externalities and the calculation of exchange outcomes
AU - Mundt, Jonel
AU - Houston, Franklin S.
PY - 1996
Y1 - 1996
N2 - Externalities have been defined by marketers as the uncalculated costs and/or benefits of exchange, where uncalculated refers to costs and benefits that have not been accurately included in the exchange valuation (Mundt 1993). This article suggests that anticipation and valuation are necessary for accurate calculation of exchange outcomes and discusses their difficulties as they relate to externalities. A dyadic exchange relationship is then studied, as it relates to exchange parties having symmetric or asymmetric knowledge, to determine whether the uncalculated effects are first-or third-party effects. This design manifests a tripartite analysis. The article concludes with a discussion of how first parties and third parties attempt to manage externalities.
AB - Externalities have been defined by marketers as the uncalculated costs and/or benefits of exchange, where uncalculated refers to costs and benefits that have not been accurately included in the exchange valuation (Mundt 1993). This article suggests that anticipation and valuation are necessary for accurate calculation of exchange outcomes and discusses their difficulties as they relate to externalities. A dyadic exchange relationship is then studied, as it relates to exchange parties having symmetric or asymmetric knowledge, to determine whether the uncalculated effects are first-or third-party effects. This design manifests a tripartite analysis. The article concludes with a discussion of how first parties and third parties attempt to manage externalities.
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U2 - 10.1177/027614679601600105
DO - 10.1177/027614679601600105
M3 - Article
AN - SCOPUS:21544438787
SN - 0276-1467
VL - 16
SP - 73
EP - 88
JO - Journal of Macromarketing
JF - Journal of Macromarketing
IS - 1
ER -