@inproceedings{8b30cbf24fa14af1883a70247572a30c,
title = "How effective is digital governance worldwide?",
abstract = "There is a good deal of research on the efforts of governments across the globe to improve their governing capabilities by developing and implementing strategic information and communication technologies (ICTs). This research provides a comparative analysis of the practices of digital governance in large municipalities worldwide in 2005. The research is based on an evaluation of a sample (n=81) of city websites globally in terms of two dimensions: delivery of public services and digital democracy. The official websites of each city were evaluated in their native languages. Based on the analysis of the 81 cities, Seoul, New York, Shanghai, Hong Kong, and Sydney represent the cities with the most effective e-governance systems.",
keywords = "Citizen participation, Digital democracy, Digital governance, E-governance",
author = "Norma Riccucci and Marc Holzer",
year = "2008",
language = "English (US)",
series = "Proceedings of 4th International Conference on e-Government, ICEG 2008",
publisher = "Academic Conferences Limited",
pages = "339--349",
editor = "Dan Remenyi",
booktitle = "Proceedings of 4th International Conference on e-Government, ICEG 2008",
note = "4th International Conference on e-Government, ICEG 2008 ; Conference date: 23-10-2008 Through 24-10-2008",
}