Information system FOLKLORE: A new technique for system documentation

Kenneth E. Kendall, Robert D. Losee

Research output: Contribution to journalArticlepeer-review

9 Scopus citations


Effective system documentation is an essential part of a management information system. Yet it is common to witness users struggling with a system that has incomplete or missing documentation. This is a consequence of systems analysts feeling that there is no time to even start documenting; preferring to do more desirable or rewarding tasks; or simply being concerned that their documentation of an inherited system might be wrong. To overcome these barriers to good documentation, FOLKLORE was created and is now implemented at the University of Nebraska-Lincoln. The framework for FOLKLORE, its costs and benefits, and examples from FOLKLORE documents are presented.

Original languageEnglish (US)
Pages (from-to)103-111
Number of pages9
JournalInformation and Management
Issue number2
StatePublished - 1986
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Information Systems
  • Information Systems and Management


  • Systems analyst
  • documentation techniques
  • folklore
  • lack of documentation
  • program documentation
  • system documentation
  • systems analysis techniques


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