Abstract
Effective system documentation is an essential part of a management information system. Yet it is common to witness users struggling with a system that has incomplete or missing documentation. This is a consequence of systems analysts feeling that there is no time to even start documenting; preferring to do more desirable or rewarding tasks; or simply being concerned that their documentation of an inherited system might be wrong. To overcome these barriers to good documentation, FOLKLORE was created and is now implemented at the University of Nebraska-Lincoln. The framework for FOLKLORE, its costs and benefits, and examples from FOLKLORE documents are presented.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 103-111 |
| Number of pages | 9 |
| Journal | Information and Management |
| Volume | 10 |
| Issue number | 2 |
| DOIs | |
| State | Published - 1986 |
| Externally published | Yes |
All Science Journal Classification (ASJC) codes
- Management Information Systems
- Information Systems
- Information Systems and Management
Keywords
- Systems analyst
- documentation techniques
- folklore
- lack of documentation
- program documentation
- system documentation
- systems analysis techniques