Musical experience development model based on service design thinking

Sunyoung Kim, Eui Chul Jung

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

After 2012, the number of Korean musical audience grew larger than 5 million, which is the starting point of popularization. Considering new-coming audiences and changing market environment, overall analysis of musical art management and customer-centered approach is needed. Performance experience process and details of musical service will be analyzed based on 5 principles of service design thinking. This paper will study purchase stages from musical perspective, analyze flow experience structure model and the relationship between different musical contents. This paper has the characteristic of basic study to enhance musical experience and suggest planning direction.

Original languageEnglish (US)
Title of host publicationDesign, User Experience, and Usability
Subtitle of host publicationHealth, Learning, Playing, Cultural, and Cross-Cultural User Experience - Second Int. Conference, DUXU 2013, Held as Part of HCI Int. 2013, Proceedings
PublisherSpringer Verlag
Pages199-208
Number of pages10
EditionPART 2
ISBN (Print)9783642392405
DOIs
StatePublished - 2013
Externally publishedYes
Event2nd International Conference on Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI Int. 2013 - Las Vegas, NV, United States
Duration: Jul 21 2013Jul 26 2013

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 2
Volume8013 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference2nd International Conference on Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI Int. 2013
CountryUnited States
CityLas Vegas, NV
Period7/21/137/26/13

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

Keywords

  • Musical Experience
  • Service Design Thinking

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