Perceptions of personal and governmental actions to improve responses to disasters such as Superstorm Sandy

Superstorm Sandy made landfall in New Jersey on 29 October 2012, leaving tens of thousands homeless, businesses destroyed, and 90% of New Jersey residents without electricity. Widespread infrastructure and property damage, health-related issues, and social dislocations still remain among the challenges. We interviewed 756 people in central and coastal New Jersey to ascertain damage levels, what they would do differently next time, and what governments should do differently. To deal with future events, people thought that they should prepare, buy generators and other supplies, and evacuate sooner. Their actions dealt with preparedness, rather than recovery or resiliency. However, the subjects felt that governmental agencies also had a responsibility for emergency actions, recovery, and resiliency. Preparedness included better warnings and helping to prepare homes for the impending storm. During the storm, people thought government should have faster evacuations, communications, and provide shelter, security, and supplies. Recovery included providing gas and generators, restoring electricity, providing money, and quicker response by FEMA and insurance companies. People thought the government should ensure resiliency of their communities by allowing no beach-front homes, having better building standards, and restoring dunes. Coastal people suffered greater damage for longer, and voiced a higher sense of wanting government actions.