TY - GEN
T1 - Personalized Employee Training Course Recommendation with Career Development Awareness
AU - Wang, Chao
AU - Zhu, Hengshu
AU - Zhu, Chen
AU - Zhang, Xi
AU - Chen, Enhong
AU - Xiong, Hui
N1 - Publisher Copyright:
© 2020 ACM.
PY - 2020/4/20
Y1 - 2020/4/20
N2 - As a major component of strategic talent management, learning and development (L&D) aims at improving the individual and organization performances through planning tailored training for employees to increase and improve their skills and knowledge. While many companies have developed the learning management systems (LMSs) for facilitating the online training of employees, a long-standing important issue is how to achieve personalized training recommendations with the consideration of their needs for future career development. To this end, in this paper, we propose an explainable personalized online course recommender system for enhancing employee training and development. A unique perspective of our system is to jointly model both the employees' current competencies and their career development preferences in an explainable way. Specifically, the recommender system is based on a novel end-to-end hierarchical framework, namely Demand-aware Collaborative Bayesian Variational Network (DCBVN). In DCBVN, we first extract the latent interpretable representations of the employees' competencies from their skill profiles with autoencoding variational inference based topic modeling. Then, we develop an effective demand recognition mechanism for learning the personal demands of career development for employees. In particular, all the above processes are integrated into a unified Bayesian inference view for obtaining both accurate and explainable recommendations. Finally, extensive experimental results on real-world data clearly demonstrate the effectiveness and the interpretability of DCBVN, as well as its robustness on sparse and cold-start scenarios.
AB - As a major component of strategic talent management, learning and development (L&D) aims at improving the individual and organization performances through planning tailored training for employees to increase and improve their skills and knowledge. While many companies have developed the learning management systems (LMSs) for facilitating the online training of employees, a long-standing important issue is how to achieve personalized training recommendations with the consideration of their needs for future career development. To this end, in this paper, we propose an explainable personalized online course recommender system for enhancing employee training and development. A unique perspective of our system is to jointly model both the employees' current competencies and their career development preferences in an explainable way. Specifically, the recommender system is based on a novel end-to-end hierarchical framework, namely Demand-aware Collaborative Bayesian Variational Network (DCBVN). In DCBVN, we first extract the latent interpretable representations of the employees' competencies from their skill profiles with autoencoding variational inference based topic modeling. Then, we develop an effective demand recognition mechanism for learning the personal demands of career development for employees. In particular, all the above processes are integrated into a unified Bayesian inference view for obtaining both accurate and explainable recommendations. Finally, extensive experimental results on real-world data clearly demonstrate the effectiveness and the interpretability of DCBVN, as well as its robustness on sparse and cold-start scenarios.
KW - Employee training course recommendation
KW - Intelligent education
KW - Recommender system
UR - http://www.scopus.com/inward/record.url?scp=85086566239&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85086566239&partnerID=8YFLogxK
U2 - 10.1145/3366423.3380236
DO - 10.1145/3366423.3380236
M3 - Conference contribution
AN - SCOPUS:85086566239
T3 - The Web Conference 2020 - Proceedings of the World Wide Web Conference, WWW 2020
SP - 1648
EP - 1659
BT - The Web Conference 2020 - Proceedings of the World Wide Web Conference, WWW 2020
PB - Association for Computing Machinery, Inc
T2 - 29th International World Wide Web Conference, WWW 2020
Y2 - 20 April 2020 through 24 April 2020
ER -