Process-based performance measures for concurrent engineering

  • Bopana K. Ganapathy
  • , Chon Huat Goh

Research output: Contribution to conferencePaperpeer-review

Abstract

Traditional accounting-based performance measures are considered to be inappropriate for monitoring and diagnosing deficiencies at the operational (or process) level. In this paper, we propose a hierarchical system of process based metrics for Concurrent Engineering. The hierarchy is comprised of three levels. Metrics at the primary level monitor performance and serve as a basis for benchmarking. Metrics at the secondary and tertiary levels diagnose performance; that is, they help explain the metrics at the primary level. The proposed system of measures provides a framework for investigating the issue of performance measures for Concurrent Engineering.

Original languageEnglish (US)
Pages1210-1212
Number of pages3
StatePublished - 1996
Externally publishedYes
EventProceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3) - Orlando, FL, USA
Duration: Nov 24 1996Nov 26 1996

Conference

ConferenceProceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3)
CityOrlando, FL, USA
Period11/24/9611/26/96

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Hardware and Architecture

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