Abstract
Traditional accounting-based performance measures are considered to be inappropriate for monitoring and diagnosing deficiencies at the operational (or process) level. In this paper, we propose a hierarchical system of process based metrics for Concurrent Engineering. The hierarchy is comprised of three levels. Metrics at the primary level monitor performance and serve as a basis for benchmarking. Metrics at the secondary and tertiary levels diagnose performance; that is, they help explain the metrics at the primary level. The proposed system of measures provides a framework for investigating the issue of performance measures for Concurrent Engineering.
| Original language | English (US) |
|---|---|
| Pages | 1210-1212 |
| Number of pages | 3 |
| State | Published - 1996 |
| Externally published | Yes |
| Event | Proceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3) - Orlando, FL, USA Duration: Nov 24 1996 → Nov 26 1996 |
Conference
| Conference | Proceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3) |
|---|---|
| City | Orlando, FL, USA |
| Period | 11/24/96 → 11/26/96 |
All Science Journal Classification (ASJC) codes
- Management Information Systems
- Hardware and Architecture
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