@inproceedings{a1b9af064b04442092e0f635f3de8377,
title = "Public accountability ICT support: A detailed account of public accountability process and tasks",
abstract = "A key objective of open government programs is to promote public accountability by using Information and Communication Technologies (ICT) to release data on the internal working of public agencies. However, it is not clear how actual accountability (such as sanctions or rewards) may be achieved from the data disclosed. Nor it is clear how ICT in general should support it. To better understand how ICT can support open data initiated accountability processes in achieving their goal, this paper considers the three phases (information, discussion, and consequences) usually used to describe such processes. Defining ICT support for these major phases is a difficult effort, since each phase encompasses different tasks and support requirements. This paper aims to address this problem by providing a detailed account of the tasks associated with the whole public accountability process. This may be used by those responsible for open government programs to design and deploy comprehensive ICT support platforms using a task-technology fit perspective.",
keywords = "Accountability, ICT, Open government, Task-technology fit",
author = "Louren{\c c}o, {Rui Pedro} and Suzanne Piotrowski and Alex Ingrams",
note = "Funding Information: This work has been partially supported by the Funda{\c c}{\~a}o para a Ci{\^e}ncia e a Tecnologia (FCT) under project grant UID/MULTI/00308/2013. Publisher Copyright: {\textcopyright} IFIP International Federation for Information Processing 2015.; 14th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2015 ; Conference date: 30-08-2015 Through 02-09-2015",
year = "2015",
doi = "10.1007/978-3-319-22479-4_8",
language = "English (US)",
isbn = "9783319224787",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Verlag",
pages = "105--117",
editor = "Efthimios Tambouris and Peter Parycek and Scholl, {Hans Jochen} and Konstantinos Tarabanis and Bram Klievink and Marijn Janssen and Mila Gasco and Ida Lindgren and Wimmer, {Maria A.}",
booktitle = "Electronic Government - 14th IFIP WG 8.5 International Conference, EGOV 2015, Proceedings",
address = "Germany",
}