Quarantined! Examining the Effects of a Community-Wide Moderation Intervention on Reddit

Eshwar Chandrasekharan, Shagun Jhaver, Amy Bruckman, Eric Gilbert

Research output: Contribution to journalArticlepeer-review

11 Scopus citations


Should social media platforms override a community's self-policing when it repeatedly break rules? What actions can they consider? In light of this debate, platforms have begun experimenting with softer alternatives to outright bans. We examine one such intervention called quarantining, that impedes direct access to and promotion of controversial communities. Specifically, we present two case studies of what happened when Reddit quarantined the influential communities r/TheRedPill (TRP) and r/The-Donald (TD). Using over 85M Reddit posts, we apply causal inference methods to examine the quarantine's effects on TRP and TD. We find that the quarantine made it more difficult to recruit new members: new user influx to TRP and TD decreased by 79.5% and 58%, respectively. Despite quarantining, existing users' misogyny and racism levels remained unaffected. We conclude by reflecting on the effectiveness of this design friction in limiting the influence of toxic communities and discuss broader implications for content moderation.

Original languageEnglish (US)
Article number29
JournalACM Transactions on Computer-Human Interaction
Issue number4
StatePublished - Aug 2022
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Human-Computer Interaction


  • Causal inference
  • Content moderation
  • Design friction
  • Graduated sanctions


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