THE DEVELOPMENT OF BEHAVIORAL OBSERVATION SCALES FOR APPRAISING THE PERFORMANCE OF FOREMEN

GARY P. LATHAM, CHARLES H. FAY, LISE M. SAARI

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54 Scopus citations

Abstract

Behavioral observation scales (BOS) were developed for first line foremen. BOS are similar to behavioral expectation scales (BES) in that both are based on a job analysis procedure known as the critical incident technique. However, the BOS differ from BES in that, in developing BOS, (a) a group of individuals is observed and rated on a five‐point scale as to the frequency with which they engage in the behavior described by each incident/statement, (b) a total score for each individual is determined by summing the observer's responses for each behavioral item, and (c) an item analysis (or factor analysis, depending upon the sample size) is conducted to select the most discriminating items. Those items with the highest correlations with the total score on a scale are retained to form one behavioral criterion or scale (BOS).

Original languageEnglish (US)
Pages (from-to)299-311
Number of pages13
JournalPersonnel Psychology
Volume32
Issue number2
DOIs
StatePublished - Jun 1979
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Applied Psychology
  • Organizational Behavior and Human Resource Management

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