The impact of information technology on supply chain capabilities and firm performance: A resource-based view

Fang Wu, Sengun Yeniyurt, Daekwan Kim, S. Tamer Cavusgil

Research output: Contribution to journalArticlepeer-review

566 Scopus citations

Abstract

Organizations increasingly rely on information technology (IT) to improve the supply chain process. Yet, past evidence suggests that the investment in IT per se does not guarantee enhanced organizational performance. Drawing from the resource-based view, this study proposes that IT-enabled supply chain capabilities are firm-specific, and hard-to-copy across organizations. These capabilities can serve as a catalyst in transforming IT-related resources into higher value for a firm. Based on data collected from surveying supply chain and logistics managers in various industries, the present study sheds light on these issues. The findings provide a new perspective in evaluating IT investment in the supply chain process.

Original languageEnglish (US)
Pages (from-to)493-504
Number of pages12
JournalIndustrial Marketing Management
Volume35
Issue number4
DOIs
StatePublished - May 2006
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Marketing

Keywords

  • Information technology
  • Resource-based view
  • Supply chain capabilities

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