Abstract
We investigated the effects of feedback (grades) on two primary mood dimensions - Pleasantness and Arousal. We hypothesized that (a) cognitive comparisons of feedback to multiple standards yield cognitive appraisals of feedback sign, and that (b) feedback sign has a linear effect on harm/benefit appraisal, which influences mood Pleasantness, and a curvilinear effect on need for action appraisal, which influences Arousal. In Study 1 (N = 281), grades (a proxy for the sign of feedback-norm discrepancy) had a linear relationship with Pleasantness and a U-shaped relationship with Arousal. In addition, subjects who received grades had higher Arousal than control subjects. Study 2 (N = 226) replicated the results of Study 1 and showed that after controlling for the relationship of grades with Pleasantness and Arousal, the sign of feedback-expectation discrepancy (a second standard) also had a linear relationship with Pleasantness and a U-shaped relationship with Arousal.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 276-299 |
| Number of pages | 24 |
| Journal | Organizational Behavior and Human Decision Processes |
| Volume | 60 |
| Issue number | 2 |
| DOIs | |
| State | Published - Nov 1994 |
All Science Journal Classification (ASJC) codes
- Applied Psychology
- Organizational Behavior and Human Resource Management