The positive feedback bias as a response to out-group unfriendliness

This study tests whether Whites provide especially positive feedback to minorities who respond to feedback in an unfriendly manner. White female undergraduates (N = 66) gave verbal feedback to either a Black or a White confederate who posed as the author of a poorly written essay. Confederates responded to participants' feedback in either a friendly or unfriendly manner. As predicted, participants who gave feedback to an unfriendly Black confederate supplied a selectively higher ratio of positive to negative comments and a selectively higher proportion of positive comments. Participants paired with an unfriendly Black confederate also provided the most positive post-interaction ratings, despite minimal impression-management pressures. Collectively, these findings indicate that Whites' self-image motives underlie the positive feedback bias.