Toward harmonizing self-reported and logged social data for understanding human behavior

Vivek K. Singh, Arushi Jain

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations

Abstract

While self-reporting remains the most common method to understand human behavior, recent advances in social networks, mobile technologies, and other computermediated communication technologies are allowing researchers to obtain detailed logs of human behavior with ease. While the logged data is very useful (and accurate) at capturing the structure of the user's social network, the self-reported data provides an insight into the user's cognitive map of her social network. Based on a field study involving 47 users for a period of ten weeks we report that combining the two sets of data (self-reported and logged) gives higher predictive power than using either one of them individually. Further, the difference between the two types of values captures the level of dissonance between a user's actual and perceived social behavior and is found to be an important predictor of the person's social outcomes including social capital, social support and trust.

Original languageEnglish (US)
Title of host publicationCHI 2017 - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems
Subtitle of host publicationExplore, Innovate, Inspire
PublisherAssociation for Computing Machinery
Pages2233-2238
Number of pages6
ISBN (Electronic)9781450346559
DOIs
StatePublished - May 2 2017
Event2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI 2017 - Denver, United States
Duration: May 6 2017May 11 2017

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2017-May

Other

Other2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI 2017
Country/TerritoryUnited States
CityDenver
Period5/6/175/11/17

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Keywords

  • Bias
  • Call-log data
  • Dissonance coefficient
  • Self-reported
  • Social ties
  • Socio-mobile behavior

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